NHS Customers

If you are an NHS establishment, GP Surgery, Private Hospital Group, or similar, then ordering through Medisave could not be easier. We will happily open an immediate 30 day account on receipt of an official purchase order, or via our downloadable order form. We accept orders via e-mail to accounts@medisave.co.uk, via fax on freefax 0800 804 6448 and if you are a GP surgery, via telephone on freephone 0800 804 6447. You can also post your order to:

Accounts Dept
Medisave (UK) Ltd
Medisave House
Mercery Road

Private individuals can also order in the same ways and pay by cheque or by direct bank transfer if not wishing to order online. Simply call 0800 804 6447 for details or email us through our helpdesk facility.

If you have ordered via fax or e-mail you will receive automatic order acknowledgement as soon as it has been placed on our system. We despatch stock held orders on a next day service and also have a Saturday delivery option if required. In circumstances where items are being manufactured to order and shipped directly from the manufacturer we will ensure you are advised a lead time at point of order processing.

During the working week, all orders will be activated on our system within 24 hours. We will honour all ONLINE pricing, including special tiered discounts, pick and mix facility, and online specials. Please ensure this is noted on the purchase order, including any personalised laser engraving options on stethoscopes, diagnostics and doctors bags.

Please also feel welcome to call us on the freephone number 0800 804 6447 for product advice or for enquiries regarding bulk discounts or contract pricing. You can also enquire using our online helpdesk facility and we will be pleased to provide written quotations or advise on any queries you may have regarding our products. We are also happy to provide Pre Purchase Questionaire information (PPQ’s) and will always give a named contact advisor within our customer service team to quote on any enquiry or order ensuring continuity of care.

There is also an online facility providing as much detailed information as possible about our products and where possible any manufacturer information regarding additional details or product documents will be listed for download. We also list related products and recommend accessories where relevant. Any member of our team will be more than happy to assist in the event that you require further information or assistance, and if you cannot find the item you require please do inform us so that we can check whether it is listed under a different code or description, or aim to source for you.